Your Privacy Is Our Responsibility
This policy clearly explains how personal information you provide on the 44bat platform is collected, stored, used, and kept secure.
About This Policy
Introduction and Purpose
44bat ("we", "our", "platform") is an online betting and casino service operating for players in Bangladesh. When you create an account, log in, or use any service on our website 44bat.cam, you share certain information with us. The purpose of this privacy policy is to give you a complete and transparent understanding of how that information is collected, used, and protected.
By using our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
We keep your information secure using SSL encryption and modern security technology. Your personal information is never sold to third parties.
Scope of This Policy
This privacy policy applies to 44bat's main website, mobile-optimized version, and all associated digital services. Third-party websites or payment gateways (such as bKash, Nagad, Rocket, Upay) may have their own privacy policies, for which 44bat is not responsible.
What Information We Collect
Personal Information Provided Directly by You
We collect information you voluntarily provide during account registration and platform use. This includes:
- Full name and date of birth (for age verification — membership is available only to those aged 21 and above)
- Valid mobile number and email address
- Residential address
- National ID card or passport number (for identity verification and responsible gaming compliance)
- Payment information: bKash / Nagad / Rocket / Upay mobile banking numbers, bank account details
- Any messages or documents provided when contacting the support team
Technical Information Collected Automatically
When you use the 44bat website, our systems automatically collect certain technical information:
- IP address and device type (mobile, tablet, or computer)
- Browser type and version
- Operating system information
- Session duration, pages visited, and click patterns
- Information obtained from cookies and similar tracking technologies
- Referral URL (the source from which you arrived at our site)
This technical information is primarily used to ensure platform security, prevent fraud, and improve the user experience.
Transaction and Gaming Activity Information
The following information is recorded as part of your account activity:
- Deposit and withdrawal amounts and dates
- Betting history and game play records
- Details of bonuses and promotions received and used
- VIP level progress and cashback activity details
- Account limit settings and self-exclusion records
How Your Information Is Used
Use for Service Operation and Improvement
44bat uses your information for the following legitimate purposes:
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and promotional offers
- Ensuring 24/7 customer support in Bengali
- Resolving technical issues and improving the platform
- Introducing new features and services
Security, Compliance, and Fraud Prevention
We use your information to maintain a safe and fair platform:
- Verifying identity and identifying issues related to multiple accounts
- Complying with anti-money laundering (AML) policies
- Preventing unauthorized access and cyber fraud
- Ensuring responsible gaming and detecting problematic behavior
- Complying with applicable laws and regulations
Communications and Notifications
With your consent, we may contact you for the following purposes:
- Sending transaction confirmation messages and notifications
- Important account updates and security alerts
- Promotional offers and bonus information (only with your consent)
- Notifications about new games or features added to the platform
You may request to opt out of promotional communications at any time through our support team.
Data Retention and Sharing Policy
Sharing Information with Third Parties
44bat never sells your personal information or shares it without authorization for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, and related banking services — minimum information necessary to complete transactions
- Identity verification services: With trusted third parties for account verification and fraud prevention
- Technology service providers: Hosting, cloud services, and security — who are bound by strict confidentiality agreements
- Legal obligations: In response to court orders or applicable legal requirements
All our service providers are contractually obligated to keep your information confidential and to comply with 44bat's privacy standards.
Data Retention Period
We retain your information in accordance with the following policy:
- Active account data: retained for as long as the account remains active
- Financial transaction records: for a set period as required by law
- After account closure: for as long as necessary for fraud prevention and legal compliance
- Technical logs: generally up to 90 days
International Data Transfers
44bat uses world-class cloud infrastructure, which means your information may be processed on servers located in different countries. Wherever your information is processed, we always maintain the standards described in this privacy policy and apply industry-standard security measures.
Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files that your browser stores on your device when you visit our website. 44bat uses the following types of cookies:
- Essential cookies: Required to maintain login sessions and operate the site's core functions
- Functional cookies: To remember your preferences and settings
- Analytical cookies: To review platform usage and improve the experience
- Security cookies: To prevent fraud and cyber attacks
You can control cookies by changing your browser settings. Please note that disabling essential cookies may prevent you from accessing some important features of the site.
Your Data Rights
User Rights
As a member of 44bat, you have the following rights regarding your personal information:
- Right of access: The right to know what information we hold about you
- Right to rectification: The right to request correction of inaccurate or incomplete information
- Right to erasure: The right to request deletion of your information in certain circumstances
- Right to restrict processing: The right to request that information be used only for specific purposes
- Right to data portability: The right to receive your information in a structured format
- Right to object: The right to object to certain types of information processing
To exercise these rights or for any questions, contact our support team via 24/7 live chat or email us at: [email protected]
Protection of Minors' Information
44bat strictly prohibits membership for anyone under the age of 21. We do not knowingly collect any information from minors. If we become aware that a minor has registered by mistake, that account will be closed immediately and the associated information will be deleted. Parents or guardians who suspect their child is using 44bat are requested to notify our support team immediately.
Our Security Measures
Technical and Organisational Security
44bat takes industry-standard security measures to protect your information:
- SSL/TLS Encryption: all data exchanged between your browser and our servers is encrypted
- Two-Factor Authentication option
- Continuous security monitoring and intrusion detection system
- Regular security audits and vulnerability testing
- Strict access controls and privacy training for staff
- Encrypted database storage for sensitive information
Please keep in mind that no method on the internet is 100% secure. So keep your account password private and log out after signing in from an unfamiliar device.
Steps in Case of a Data Breach
If a data security breach occurs for any reason and it affects your information, we will notify you as quickly as possible and take the necessary protective measures. You will be provided with relevant information and guidance.
Policy Changes and Contact
Changes to the Privacy Policy
44bat reserves the right to change or update this privacy policy at any time due to business changes, technological improvements, or legal requirements. For significant changes, we will notify you by email or through a site notice. Continued use of the platform after changes will be considered as your acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent version.
Contact Us
Contact us for any questions, requests, or complaints regarding the privacy policy:
Related Pages
Visit the pages below to learn about the full policies of 44bat.